About You

Are you passionate about technology and business? Would you like to be part of an organization with a long history of innovation and digital transformation? If you are ready to grow together with us, we are looking for dynamic, pro-active self-starters who are eager to learn and develop into a sales role, supporting Avaya sales in Customer Experience and Digital Transformation projects. As an Avaya Academy Associate, you will be participating in Avaya’s Global Sales Development Programme, before moving into a full-fledged sales role. This is an opportunity to develop your career as Avaya’s next generation sales leader in a highly dynamic, international environment.

About the Academy Programme

In this Programme you will learn about the solutions sales cycle from opportunity discovery to closure and all in between. To be successful, you will build relationships with customers and business partners and understand Avaya’s internal processes and sales supporting systems. A senior level colleague will support you in this learning process. You will be actively developing your (technical) selling skills along with overall product and solution knowledge. With a dedicated mentor, you will have regular reviews and a network within the business to support your development. You will have the opportunity to shadow sales professionals and get close to our customers & partners to understand and address their business needs.

Avaya senior level professionals will share with you the entire Avaya sales cycle, how to manage customer and partner meetings and build relationships necessary to be effective in this fast-paced business. Creativity, passion and technology vision have to be part of your DNA. You will be immersed into a truly global environment and you will work virtually with international teams. As part of the Global Sales Development Programme, the Avaya Academy Associate will be teaming up with other Academy Associates across Europe and the AMEA region in a virtual team. To build an international network in the company, you will get the opportunity to attend round table sessions with senior leaders in Avaya. Upon graduation, (Technical) Sales roles in the following areas will be available: Sales, Pre-Sales (Sales Engineering), Avaya Professional Services, Cloud, and Services Sales.


Undergraduate or graduate degree or equivalent relevant industry experience, preferably in a technical field related to Informatics. For the more Technical roles following this programme, we are looking for candidates with a Master’s or Bachelor’s degree or comparable level in Business Informatics, Computer Science/ Software Engineering or related studies and 0 to 3 years of experience. Experience or exposure to Cloud Services and Technologies will be an advantage. Knowledge of software development, Java, Javascript, web development, .NET, Agile/scrum methodology etc. is desired.

  • For this role you must be willing to travel 10-20% of time
  • Language: fluent in local language (both written and spoken) and strong business English (both written and spoken)
  • Preferably in possession of a driver’s license (normal cars)
  • You will be based in our office in Zagreb
  • In addition to interviews, an assessment may be part of the hiring process.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf